How to Subscribe to a Plan in CandyDocs

    Learn how to upgrade or subscribe to a CandyDocs plan from your dashboard. Step-by-step guide to choosing a plan, understanding billing, and activating your subscription.

    Product Guide
    5 min read
    21 Feb 2026

    CandyDocs offers flexible pricing plans to help you scale your documentation, roadmap, feedback boards, and API references as your product grows.

    This guide will walk you through how to subscribe or upgrade your plan directly from the dashboard.


    Step 1: Open the Subscription Page

    1. Log in to your CandyDocs Admin Dashboard.

    2. From the left sidebar, click on Subscription.

    This will open the Subscription & Billing page where you can:

    • View your current plan

    • Check usage limits

    • Compare available plans

    • Upgrade or switch plans


    Step 2: Review Your Current Plan

    At the top of the page, you will see:

    Current Plan

    • Plan name (e.g., Free, Standard, Enterprise)

    • Billing type (Monthly or Annual)

    • Plan status (Active)

    • Pricing details

    This section helps you understand what plan you’re currently on and whether you need to upgrade based on usage.


    Step 3: Check Your Usage Overview

    Before upgrading, review your usage limits.

    The Usage Overview section shows:

    • Knowledge Base Articles used vs limit

    • Custom Pages usage

    • API Docs usage

    • Roadmap items

    • Feedback items

    If you're approaching limits, it’s a good time to upgrade.


    Step 4: Compare Available Plans

    Scroll down to the Available Plans section.

    Here you will see options like:

    • Free (Monthly)

    • Standard (Monthly)

    • Standard (Annual – Best Value)

    • Enterprise (Custom pricing)

    Each plan displays:

    • Price

    • Billing frequency

    • Upgrade button

    If you're on the Free plan, you’ll see it marked as your current plan.


    Step 5: Choose a Plan

    Click Choose Plan under the plan you want to subscribe to.

    You will be redirected to the secure checkout process where you can:

    • Enter billing details

    • Complete payment

    • Confirm subscription

    Once payment is successful, your plan will automatically update.


    Step 6: Confirm Plan Activation

    After subscribing:

    • Your new plan will appear as Active

    • Usage limits will update instantly

    • Premium features will become available immediately

    You can return to the Subscription page anytime to review billing information.


    Monthly vs Annual Plans

    CandyDocs offers both monthly and annual billing options.

    Monthly Plan

    • Flexible

    • Cancel anytime

    • Pay month-to-month

    Annual Plan

    • Discounted pricing

    • Best value for long-term usage

    • Lower effective monthly cost

    Choose the option that best fits your growth stage.


    Upgrading or Downgrading Later

    You can change your plan anytime from the Subscription page.

    Upgrades take effect immediately.
    Downgrades may apply from the next billing cycle depending on your billing status.


    Need Enterprise?

    If you require:

    • Higher usage limits

    • Advanced privacy controls

    • Custom integrations

    • Dedicated support

    Select the Enterprise plan and contact the CandyDocs team for custom pricing.


    Final Thoughts

    Subscribing to a CandyDocs plan is quick and seamless. As your product scales, upgrading ensures you have the flexibility and capacity to manage documentation, roadmaps, and feedback without limits.

    If you're just starting out, the Free plan is perfect.
    When you’re ready to grow, upgrading takes just a few clicks.

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